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Answers about accounts, billing, exports, and privacy. Start here to ship your next job move faster.
Use Resume Builder and click Export to download PDF or Word. Before exporting, run an ATS check to fix issues.
Yes. Templates are ATS‑friendly by design, and the ATS Checker highlights missing keywords and formatting issues.
Start free and upgrade anytime on the Pricing page. You can cancel at any time; Pro features remain until the end of the period.
Yes. Use AI Writer for bullets and summary, and Job Matcher to align skills with the role.
We follow a privacy‑first approach with encryption and limited retention. See Privacy Policy and Trust & Security. You can request deletion anytime.
Email chenzhengying@bekaie.com or use Contact. We aim to reply within 1–2 business days.
Use the same provider you signed up with (Google/Email). If you used email, check spam for the login link. Still stuck? Contact support.
Yes. Update it in account settings. If your plan is active, we keep your subscription linked after verification.
You keep Pro access until the end of the current period. After the period ends, you can view your resumes but cannot export them or use AI-related features.
Go to Pricing and pick the new plan. We align the start date at renewal time.
Yes. Upload in Resume Builder. We parse sections so you can edit and export cleanly.
Yes. Use the template picker to change fonts, spacing, and color accents. Keep it ATS‑safe for best results.
Often missing keywords or headings. Run the ATS Checker and add skills from the Keywords Library.
We follow common ATS parsing patterns used by Greenhouse, Lever, Workday, and similar systems.
Use Interview Modes to pick Behavioral or Technical, and generate answers with the STAR Generator.
Export from account settings. To delete data, submit a request via Contact. We process deletions promptly.